新编研究生英语系列教材•实用商务函电写作图书目录

A Letter to You
Test Yourself
To the Teacher
UNIT 1 Writing a Cover Letter
UNIT 2 Replying to a Job Applicant
UNIT 3 Requesting a Service
UNIT 4 Confirming a Service
UNIT 5 Ordering Supplies
UNIT 6 Confirming an Order
UNIT 7 Requesting Information
UNIT 8 Providing Information
UNIT 9 Writing Claim Letters
UNIT 10 Writing Adjustment Letters
UNIT 11 Writing Reminder Letters and Collection Letters
UNIT 12 Replying to Reminder Letters and Collection Letters
UNIT 13 Writing Employee Relations Letters
UNIT 14 Writing Customer Relations Letters
UNIT 15 Writing Personal Business Letters
Reference
Glossary
Answer Key